TERMS OF SALES
These general conditions of sale are concluded between, on the one hand:
Foot Inside
01.98.85.89.58
And on the other hand,
Internet users who wish to make a purchase on the “Foot Inside ” site visible at the address: https://foot-inside.com/ hereinafter referred to as “the Customer”.
These conditions govern the sale of any product presented on the Foot Inside site by the company Foot Inside SAS. The parties agree that their relations will be exclusively governed by this contract, to the exclusion of any other condition.
The items are only offered for sale to non-trading individuals. They are concluded intuitu personae and cannot therefore be the subject of any assignment, of any nature whatsoever.
Any order duly validated on the Foot Inside site implies total and unreserved acceptance of these general conditions of sale and, possibly, of the special or specific conditions for one or more products or orders.
1. OBJECT
These conditions aim to define the reciprocal obligations of the parties as well as the different stages of the ordering process.
2. ITEMS
Foot Inside is a site which aims to offer for sale clothing items and accessories related to sport.
The items visible on the site are available while stocks last. Consequently, Foot Inside SAS does not in any way guarantee the maintenance of the products for sale for a given period. Any customer complaint regarding the order or delivery of an unavailable item will be considered unfounded.
In the case of a validated order for a product or an article that has become unavailable, Foot Inside SAS undertakes not to cash the check sent by the customer. In case of collection for the order of an unavailable item, Foot Inside SAS undertakes to reimburse the customer for the amount of the order by bank transfer within 15 days of receipt of a bank details.
In all cases, Foot Inside SAS undertakes to notify by e-mail any customer who has placed an order for an unavailable item.
3. PRICE
The prices are presented in euros for the site in French.
The VAT included is the French VAT at the rate in force for the products concerned. If the VAT rate were to be modified, these changes may be passed on to the price of the items without the customer being informed beforehand.
4. DELIVERY
Foot Inside SAS works in collaboration with La Poste and its Colissimo service as well as with the Chronopost delivery service in order to offer the Customer fast shipments and maximum quality. An e-mail containing the tracking number of the carrier in charge of the package (Colissimo or Chronopost) is sent to the customer as soon as his package is dispatched.
Delivery is made within a maximum of 10 working days anywhere in France. For other international destinations, delivery times are 14 to 15 working days. These deadlines are indicative and any delay cannot give rise to compensation or refusal of the package. Please note that all notions of "shipping time" that you will find on the site are always expressed in working days. In addition, an additional period of two working days is applied if you add a marking.
The standard delivery of your order is provided by Colissimo without signature. Relay Point deliveries are delivered against the recipient's signature. Finally, deliveries with Chronopost are also subject to delivery against signature, in France and internationally.
Shipping costs are calculated based on the amount, weight and destination country of the Customer's order. They include the processing, packaging and shipping of the products.
Foot Inside ID SAS delivers its products in mainland France, overseas territories, Europe, the United States, Australia and around ten countries in Asia.
5. ORDER
The customer interested in articles visible on the Foot Inside site follows the following process in order to establish his order:
- He adds his products to the basket.
- If he benefits from a special offer, he must enter his promo code which will have been assigned to him in the field provided for this purpose
- He checks the specifics of his order (color, quantity, price, etc.) and validates his basket
- He enters his contact details (which will be pre-filled on his next visit): surname, first name, billing and delivery addresses...
- He chooses his means of payment (cheque, bank card, paypal)
- He checks his order and his information one last time and validates his order
- He can then make his payment
Any order placed will be confirmed to the buyer with the sending of an order confirmation (in accordance with the provisions of article L121-19 of the consumer code) as soon as possible by e-mail, if the latter has been correctly mentioned by the buyer when entering his contact details.
6. PAYMENT
Orders placed through one of the three approaches presented below bind the buyer irrevocably.
- By credit card via our bank's website (secure transaction)
- By check: the customer, after having printed the order form finalizing his purchase, will voluntarily send this printout and a check to Foot Inside SAS, 36 rue raspail 92300 Levallois-Perret.
- By PayPal
7. RETURN / WITHDRAWAL / REFUND
All returns should be made to:
Foot Inside SAS
Return Service
2 rue Lavoisier
ZAC of Conneuil
37270 Montlouis sur Loire
All returns must be reported to our customer service at contact@foot-inside.com and made by Colissimo Tracking with signature within 15 days of receipt of the order. All items must imperatively be returned in their original packaging with their label intact and in their condition of receipt. They must also imperatively be accompanied by the purchase invoice or the delivery note as well as the return form which will be provided to you by our service by email.
Any item that has been personalized cannot be returned, exchanged or refunded.
No return by express package will be supported, whatever the reason.
If the product delivered complies with the customer's order, all return costs will be at his expense.
If the product is defective or does not comply with the order, we will reimburse the costs incurred for the return (only on presentation of an invoice proving payment). The maximum amount reimbursed for expenses is €8. All refunds will be made within 14 working days.
For any item returned with the reason 'defective', the Customer must specify in a separate letter the nature of the defect found.
Foot Inside SAS will cover the costs incurred for the return of the products.
Regarding the exchanges, they will be made between 10 and 15 days, given the fact that a large number of our products are imports. In the event that one of the products to be exchanged remains out of stock for more than 60 days, you will be reimbursed.
We do everything we can to provide quality service to all of our customers. However, if the quality of a product ordered were to be called into question, we reserve the right to return the product to the original manufacturer for inspection before any decision is made concerning the product in question.
8. WARRANTY
- WARRANTY - EXTENDED
The products benefit from the legal guarantee of conformity under articles L211-4 of the Consumer Code. The products benefit from the legal guarantee against hidden defects resulting from a defect in the material, design or manufacture affecting the products and rendering them unsuitable for their use, by virtue of articles 1641 and following of the Civil Code. The products benefit from the guarantees provided by the manufacturers of the products, according to the forecasts of the latter.
In order to assert his rights, the customer must, under penalty of forfeiture of any action relating thereto, inform the seller of the existence of the defects, by registered letter with acknowledgment of receipt within the time limits provided for in articles L211-12 of the consumer code and article 1648 of the civil code.
- WARRANTY - DISCLAIMER
The buyer will lose the benefit of the legal and conventional warranties, in particular in the event of:
abnormal or abusive use of the property;
repairs or any interventions carried out by persons other than the seller or not approved by him or by the manufacturer, or if these interventions have not complied with the instructions;
The seller may suspend the legal and conventional guarantees in the event of delay or total or partial non-payment of the price of the goods.
- WARRANTY - LIMITS
The seller's liability is limited to the repair or replacement of goods found to be defective or having a manufacturing, labeling or packaging defect. The services of the seller will have the possibility of looking for the alleged defects. All other express or implied warranties are excluded. No liability will be accepted for loss or damage, direct or indirect, however caused. Under no circumstances can the buyer claim, for any reason whatsoever, to make any deduction from the amount of the invoices corresponding to an incomplete delivery or relating to defective goods.
9. SIGNATURE AND PROOF
The validation of the order, by its payment, is worth signature and express acceptance of all the operations carried out on the site. On the other hand, the due date of the sums due is that referred to in article 4.2 according to the type and method of payment.
10. LIABILITY
For all stages of access to the site, consultation, filling in forms, ordering, delivery of items or any other service, the company Foot Inside SAS only has an obligation of means. Consequently, Foot Inside SAS cannot be held liable for any inconvenience or damage inherent in the use of the Internet network and totally outside the diligence and precautions taken by Foot Inside SAS. In particular, any disruption in the provision of the service, or any external intrusion or presence of computer virus, cannot engage the responsibility of Foot Inside SAS.
Similarly, any fact qualified as force majeure within the meaning of the case law of the Court of Cassation, completely exonerates Foot Inside SAS from any liability.
11. PERSONAL DATA
In all cases, and in accordance with Law No. 78-17 of January 6, 1978, any user or customer of the site may at any time oppose the commercial use of said data and also has the right to access, rectification and deletion of data concerning him. All inquiries relating to this article should be submitted using our contact form
12. ELECTION OF DOMICILE
Foot Inside SAS declares to elect domicile at the address indicated at the top of this document.
13. ENTIRE AGREEMENT
The present conditions concluded between Foot Inside SAS and the customer express the entirety of the obligations of the parties. No indication, no document can generate obligations hereunder, if they are not the subject of an amendment signed by both parties. No correspondence prior to the signing of this contract can give rise to obligations under this contract.
However, if a condition were to be lacking, it would be considered to be governed by the practices in force in the sales sector.
14. TOLERANCE OR WAIVER
It is formally agreed between Foot Inside SAS and the customer that any tolerance or waiver by one of the parties in the application of all or part of the commitments provided for in these conditions, regardless of the frequency and duration, does not constitute modification of this agreement, nor generate any right.
Specifically, no delay, inaction, failure or omission on the part of Customers in exercising any of its rights under this Agreement shall prejudice such right, nor be deemed to imply any waiver of this right.
15. PARTIALLY NOT VALID
If a particular stipulation of these conditions is held to be invalid or declared as such by a decision having the force of res judicata of a competent jurisdiction, the other stipulations will retain their full force and scope.