Terms of Sales
These general conditions of sale are concluded between, on the one hand:
Football Sports
And on the other hand,
Internet users who wish to make a purchase on the “Foot Sport” site visible at the address: https://foot-sport.com/ hereinafter referred to as “the Customer”.
These conditions govern the sale of any product presented on the Foot Sport website by the company Foot Sport SAS. The parties agree that their relations will be exclusively governed by this contract, to the exclusion of any other conditions.
The items are only offered for sale to non-commercial individuals. They are concluded intuitu personae and cannot therefore be the subject of any transfer, of any nature whatsoever.
Any order duly validated on the Foot Sport website implies full and unreserved acceptance of these general conditions of sale and, possibly, the particular or specific conditions for one or more products or orders.
1. OBJECT
These conditions aim to define the reciprocal obligations of the parties as well as the different stages of the order process.
2. ITEMS
Foot Sport is a site which aims to offer for sale articles of clothing and accessories related to sport.
The items visible on the site are available while stocks last. Consequently, Foot Sport SAS does not in any way guarantee that the products will remain on sale for a given period. Any complaint from the customer regarding the order or delivery of an unavailable item will be considered unfounded.
In the event of a validated order for a product or item that becomes unavailable, Foot Sport SAS undertakes not to cash the check sent by the customer. In the event of collection for the order of an unavailable item, Foot Sport SAS undertakes to reimburse the customer for the amount of the order by transfer within 15 days following receipt of a RIB.
In all cases, Foot Sport SAS undertakes to notify by email any customer who has placed an order for an unavailable item.
3. PRICE
Prices are presented in euros for the French language site.
The VAT included is the French VAT at the rate in force for the products concerned. If the VAT rate were to be modified, these changes may be reflected in the price of the items without the customer being informed in advance.
4. DELIVERY
Foot Sport SAS works in collaboration with La Poste and its Colissimo service as well as with the Chronopost delivery service in order to offer the Customer fast shipments and maximum quality. An e-mail containing the tracking number of the carrier in charge of the package (Colissimo or Chronopost) is sent to the customer as soon as their package is shipped.
Delivery takes place within a maximum of 10 working days anywhere in France. For other international destinations, delivery times are 14 to 15 working days. These deadlines are indicative and any delay cannot give rise to compensation or refusal of the package. Please note, all notions of "shipping time" that you will find on the site are always expressed in working days. In addition, an additional period of two working days is applied if you add a marking.
Standard delivery of your order is ensured by Colissimo without signature. Deliveries to Point Relais are delivered against the signature of the recipient. Finally, deliveries with Chronopost are also subject to delivery against signature, in France and internationally.
Shipping costs are calculated based on the amount, weight and destination country of the Customer's order. They include the processing, packaging and shipping of products.
Foot Sport ID SAS delivers its products to mainland France, overseas, Europe, the United States, Australia and around ten countries in Asia.
5. ORDER
The customer interested in items visible on the Foot Sport website follows the following process to place their order:
- He adds his products to the basket.
- If they benefit from a special offer, they must enter their promotional code which will have been allocated to them in the field provided for this purpose
- He checks the specifics of his order (color, quantity, price, etc.) and validates his basket
- He enters his contact details (which will be pre-filled on his next visit): name, first name, billing and delivery addresses, etc.
- He chooses his payment method (check, credit card, paypal)
- He checks his order and information one last time and validates his order
- He can then make his payment
Any order placed will be confirmed to the buyer with the sending of an order confirmation (in accordance with the provisions of article L121-19 of the consumer code) as soon as possible by e-mail, if the latter has been correctly mentioned by the buyer when entering their contact details.
6. PAYMENT
Orders placed through one of the three procedures presented below bind the buyer irrevocably.
- By credit card via our bank’s website (secure transaction)
- By check: the customer, after having printed the order form finalizing his purchase, will voluntarily send this printout and a check to Foot Sport SAS, 36 rue raspail 92300 Levallois-Perret.
- By Paypal
7. RETURN / WITHDRAWAL / REFUND
Any return must be reported to our customer service at contact@foot-sport.com and made by Colissimo Suivi with signature within 15 days of receipt of the order. All items must be returned in their original packaging with their label intact and in the condition they were received. They must also be accompanied by the purchase invoice or delivery slip as well as the return slip which will be provided to you by our service or our withdrawal form available by contacting us by email.
Any item that has been personalized cannot be returned, exchanged or refunded.
No returns by express parcel will be supported, whatever the reason.
If the product delivered conforms to the customer's order, all return costs will be borne by the customer.
If the product is defective or does not conform to the order, we reimburse the costs incurred for the return (only upon presentation of an invoice attesting to payment). The maximum amount reimbursed for the fee is €8. All refunds will be made within 14 working days.
For any item returned with the reason 'defective', the Customer must specify in a separate letter the nature of the defect noted.
Foot Sport SAS will cover the costs incurred for reshipping the products.
Concerning exchanges they will be carried out between 10 and 15 days, taking into account the fact that a large number of our products are imports. If one of the products to be exchanged remains out of stock for more than 60 days, you will be refunded.
We do everything we can to provide quality service to all our customers. However, if the quality of an ordered product comes into question, we reserve the right to return the product to the original manufacturer for inspection before any decision is made regarding the product in question.
8. WARRANTY
- WARRANTY - EXTENDED
The products benefit from the legal guarantee of conformity under articles L211-4 of the Consumer Code. The products benefit from the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the products and making them unfit for their use, under articles 1641 et seq. of the Civil Code. The products benefit from the guarantees provided by the product manufacturers, based on their forecasts.
In order to assert his rights, the customer must, under penalty of forfeiture of any action relating thereto, inform the seller of the existence of the defects, by registered letter with acknowledgment of receipt within the deadlines provided for in articles L211-12 of the Consumer Code and Article 1648 of the Civil Code.
- GUARANTEE - EXCLUSION
The buyer will lose the benefit of legal and conventional guarantees, particularly in the event of:
abnormal or abusive use of the property;
repairs or any interventions carried out by persons other than the seller or not approved by him or the manufacturer, or if these interventions have not complied with the instructions;
The seller may suspend legal and conventional guarantees in the event of delay or total or partial non-payment of the price of the goods.
- WARRANTY - LIMITATIONS
The seller's liability is limited to the repair or replacement of goods found to be defective or containing a manufacturing, labeling or packaging defect. The seller's services will have the possibility of investigating the alleged defects. All other express or tacit warranties are excluded. No liability will be accepted for loss or damage, direct or indirect, whatever the cause. Under no circumstances can the buyer claim, for any reason whatsoever, to make any deduction from the amount of invoices corresponding to incomplete delivery or relating to defective goods.
9. SIGNATURE AND PROOF
Validation of the order, through its payment, constitutes signature and express acceptance of all operations carried out on the site. However, the due date for sums due is that referred to in article 4.2 depending on the type and method of payment.
10. RESPONSIBILITY
For all stages of access to the site, consultation, filling out forms, placing an order, delivery of items or any other service, the company Foot Sport SAS only has an obligation of means. Consequently, Foot Sport SAS cannot be held liable for any inconveniences or damages inherent in the use of the internet network and totally outside the due diligence and precautions taken by Foot Sport SAS. In particular, any disruption in the provision of the service, or any external intrusion or presence of computer virus, cannot engage the liability of Foot Sport SAS.
Likewise, any event qualified as force majeure within the meaning of the jurisprudence of the Court of Cassation, completely exonerates Foot Sport SAS of all liability.
11. PERSONAL DATA
In all cases, and in accordance with law n°78-17 of January 6, 1978, any user or customer of the site may at any time oppose the commercial use of said data and also benefits from a right of access, rectification and deletion of data concerning him. All requests relating to this article must be submitted using our contact form
12. ELECTION OF DOMICILE
Foot Sport SAS declares that it takes up residence at the address indicated at the top of this document.
13. ENTIRE CONTRACT
These conditions concluded between Foot Sport SAS and the customer express the entirety of the obligations of the parties. No indication, no document can give rise to obligations hereunder if they are not the subject of an amendment signed by both parties. No correspondence prior to the signing of this contract can give rise to obligations under said contract.
However, if a condition were to be missing, it would be considered to be regulated by the practices in force in the sales sector.
14. TOLERANCE OR WAIVER
It is formally agreed between Foot Sport SAS and the customer that any tolerance or waiver by one of the parties in the application of all or part of the commitments provided for in these conditions, whatever the frequency and duration, cannot constitute a modification of this agreement, nor generate any right.
More specifically, no delay or inaction, abstention or omission on the part of customers in the exercise of any of its rights under this agreement will affect said right, nor will it be considered as implying on its part a waiver of this right.
15. PARTIAL INVALIDITY
If a particular stipulation of these conditions is held to be invalid or declared as such by a decision having the force of res judicata of a competent court, the other stipulations will retain their full force and scope.