DATA PRIVACY NOTICE

Data Privacy Notice

At FOOT INSIDE, confidentiality is synonymous with fairness and transparency. This Privacy Notice provides you with information regarding the use of your personal data on https://foot-inside.com/ for the purposes of informing you, selling you, maintaining and improving our products and services.

In accordance with the General Data Protection Regulation (“GDPR”) and applicable local laws, this Privacy Notice provides you with information about how Foot Inside collects, uses, protects, retains, shares and deletes (collectively referred to as referred to as “process” or “processing” in this Privacy Notice) your personal data. We also provide information on how to contact us to exercise your rights under local law.

Your data controller(s) Foot Inside

Visiting https:// Foot-Inside .com/, you will be purchasing products from Foot Inside . Your information will be processed by Foot Inside SAS, which is the operator of this website.
If you wish to subscribe to our newsletter by submitting your information on this website, you may be contacted by the company Foot Inside SAS and other entities.

Contact for the protection of your data

Foot Inside SAS
36 rue Raspail
92300 Levallois-Perret

Your personal data – What personal data do we collect from you and what do we do with it?

Identity Information – this is information we use to ensure that you are who you say you are.
This includes: name [first name, last name], date of birth, email address, unique consumer number, screen name, password, social media identifiers.

Contact information – this is the information we use to contact you in order to send you your products, to send you promotional information, to share with you news about Foot Inside and answer your questions and concerns.
This includes for example: telephone number, delivery and billing address, e-mail address.

Location information – this is the information we use to ensure that we send you the most relevant information according to your geographical location.
This includes for example: your place of residence, your current connection location [IP address], your GPS data.

Device information – this is the information we use to secure our network and improve our services and performance.
This includes for example: IP address, date and time of visit, duration of visit to our website, referring URL (if you came to our site via another or an advertisement), the pages you visited on our site, the type of browser you use, the type of device you use, versions, operating system.

Purchase information – this is the information we use to process your order.
This includes for example: your shopping cart, your payment information (credit card number), your payment risk profile, delivery details, delivery and billing address, order number, purchase history with Foot Inside .

Profile/behavioral information – this is the information we use to ensure that we only communicate information that is relevant to you, that we provide the best deals and offers Foot Inside which are likely to interest you and in order to optimize your experience as a member of Foot Inside from our online and offline communities.
This includes for example: your shopping history, your wish list, your browsing behavior, your browsing preferences, your shopping preferences, your in-store interactions.

Correspondence information – this is the information we use for quality control purposes and to ensure that we are meeting your requests or legal requirements.
This includes for example: the recording of your calls to our customer service center, notes on your Feedback, related reminders, electronic and postal correspondence with the staff of Foot Inside .

Preference information – this is the information we use to ensure that you get the best experience from Foot Inside in each of our interactions.
This includes for example: preferred language, wish list, preferred delivery address, browser preference, our correspondence with you, your product reviews.

Why do we use your personal data?

Finally, we use your personal data to offer you the best customer experience that Foot Inside can offer, and we are working hard to improve that experience so that you continue to love our brand and our products and remain a member of our community.

Specifically, we use your personal data for the following:

To sell our products and services to you

We use your personal data to process your order, to ensure that we receive your payment, to comply with the requirements of our Terms and Conditions (to sell the products to you), to deliver the products you have ordered, to exchange the products if necessary and to refund if necessary.
When you purchase our products, we contact you without obtaining your separate consent to provide you with information about our products and services (service emails). This is considered to be our “legitimate business interest” to ensure that our business continues to thrive.

To store your personal data

We will store your personal data until you ask us to delete it.

To protect our products and services

As a company, we can only continue to thrive if we vigorously protect our institutional and business interests. This includes ensuring that orders and payments are legitimate (fraud prevention), that our research and development activities are going in the right direction, that our marketing strategies target the right audience with the right messages. As one of our customers, your data will be used to help us achieve these goals in order to continue to provide you with the best products and experiences. This is considered to be our “legitimate business interest” to ensure that our business continues to thrive.

To provide you with a first-class experience at all times

We collect and store certain information that we have collected from you and your devices, terminal equipment and browsers (including by using a “cookie”, pixel tag or other targeting technology). This allows us to remember your browsing and purchasing preferences on our sites. It also allows us to present you with relevant information tailored to your needs. You can find more information about our use of tracking technologies such as cookies, tags and other codes in the “Cookies” section.

To run, improve and manage our products and services

We take appropriate technical and organizational measures to protect personal data against accidental, unlawful destruction, accidental loss or alteration, unauthorized use, disclosure or access, in particular when their processing involves the transmission of data, and against all other unlawful forms of processing and abuse.

With whom do we share your personal data?

In order to offer you the best experience Foot Inside , we share your data with Foot Inside as well as affiliated entities of Foot Inside in order to continue to improve as a brand. You will find where our affiliated entities are located below.

We also share the personal data you provide to us with service providers who help us provide you with the best possible experience. You will also find their contact details below.

In order to be a socially responsible company, we may be required to share your data with the following types of entities (as permitted and required by law):

Authorities and law enforcement

Government authorities and/or law enforcement officials, if required for the purposes identified in this notice, if mandated by law or if required for the legal protection of our legitimate interests in accordance with applicable laws.

Partners

We may run joint programs, events, or promotions in conjunction with other companies on their websites or apps. Our partners will only use your personal data if we have obtained your prior consent. If you do not want your personal data to be collected by or shared with a company other than Foot Inside , you can always choose not to participate in such programs, promotions or events.

Advisors to potential clients

If the company is sold or integrated into another company, your personal data will be communicated to our advisers and to the advisers of any potential acquirer as well as to the new owners of the company.

On what legal bases do we use your personal data as indicated?

Your consent

When you register, purchase products, participate in our communities or create an account, you consent to our using the personal data you provide for the purposes we have identified in this Notice. We remember that we have your permission to use your personal data in a particular way. This includes, for example, your consent to receive marketing communications, your consent to share your data with third parties, your consent to transfer your data to a different location.

Contractual obligations

We will process and use your personal data to fulfill our contractual obligations to provide you with the products and services you request.

Legitimate interests

We will process and use your personal data to offer and improve our products and services, send you marketing communications and research and development questionnaires.

Compliance with Laws

We will process and use your personal data to comply with our legal obligations under applicable laws.

How can you exercise your rights

As a consumer located in France, you have the following rights with respect to your personal data under the GDPR. However, please be aware that we will comply to the extent required by law; in some cases, where we are legally required to keep your data as it is, we will refuse to comply with your requests. If so, we'll explain why.

Access to your personal data

You have the right to request access to your personal data. This also includes information about:

a) the purposes for which we hold your personal data;
b) the categories of data we hold;
(c) our use of your personal data;
d) who has access to your personal data (and their location);
e) where your personal data is likely to be transferred;
f) how long we keep your personal data;
(g) if you did not provide us with your personal data directly, how we obtained it;
h) your rights under applicable laws and the ability to restrict processing; And
i) if we use your personal data for any automated decision-making, how we do this. If you would like a copy of the personal data we hold about you or/and if you would like information on the items identified above, please contact us at:

Complaint to a regulatory/supervisory authority

If you are unhappy with the way we have dealt with your rights as a consumer or with our privacy principles, you have the right to lodge a complaint with a supervisory authority in the Member State of the EU in which you are located.

Deletion of your personal data held by Foot Inside

If you no longer wish to interact with us, or no longer wish us to hold your personal data, you have the right to ask us to delete all of your personal data from our systems. However, please note that there may be legal obligations that we are required to comply with which require us to refuse to comply with your requests or to retain certain information. If you have an account with Foot Inside , please log into it and make the necessary corrections. If you need assistance, please contact Service at:

Correction of your personal data

You have the right to ensure that your personal data is accurate and complete. If you have an account with Foot Inside , please log into it and make the necessary corrections. If you need assistance, please contact Customer Service at:

Limitation of our use and processing of your personal data

You also have the right to ask us to stop using your personal data in a particular way (for example, if you do not want us to profile you for marketing purposes or send you marketing communications) . Please contact Customer Service at:

Data portability

You have the right to receive a copy of your personal data in order to transmit it to another company. You can request a copy of your personal data in a machine-readable format from your account. If you have an account with Foot Inside , please log in to submit a request. If you need assistance, please contact Customer Service at:

If you have any questions, concerns or complaints about your privacy rights regarding your personal data, please contact Customer Service at:

Questions and complaints

For immediate assistance in connection with your account information, access, correction, deletion and portability of your personal data. You can contact Customer Service at:

Data processors

OVH: Website Hosting
Sogenactif: Payment processing
Google Analytics: Web Analytics
Actito, senggrid, mailchimp: transactional emails and marketing
Salesforce, You don't need a crm, magento: CRM
Kamp'n, adwords, criteo, fbads: Influencer marketing

Transfer of personal data

La Poste, Chronopost, GLS: Delivery of products - Delivery data
PayPal | United States: Payment Service: Consumer Data - Order Data
Facebook (WhatsApp, Instagram) | United States: Social Media Interaction - Consumer Data
Twitter | United States: Social Media Interaction - Consumer Data
Google | United States: Social Media Interaction - Consumer Data
Google Analytics | United States: Analytics - Consumer Behavior

Information regarding the use of cookies

When visiting a site of our parent company Foot Inside SAS, information may be saved in "Cookies" files installed on your computer, tablet or mobile phone. This page allows you to understand what a Cookie is, what it is used for and how it can be configured.

What is a cookie ?

This is a text file placed in a dedicated space on the hard drive of your terminal (computer, tablet, mobile phone or any other device optimized for the Internet), when viewing content or advertising in line. This Cookie file can only be read by its issuer. It allows the latter, during its period of validity, to recognize the terminal concerned each time this terminal accesses digital content containing Cookies from the same issuer. The Cookie does not identify you personally, but only the browser of your terminal.

What are cookies used for?

Four types of Cookies, meeting the purposes described below, can thus be saved in your terminal during a visit to our site:

Technical cookies are necessary for navigation on our site, as well as for access to the various products and services. Technical Cookies make it possible in particular to recognize you, to signal your passage on such or such page and thus to improve your comfort of navigation: to adapt the presentation of the site to the display preferences of your terminal (language used, display resolution ), memorize passwords and other information relating to a form that you have completed on the site (registration or access to the members' area). Technical Cookies also make it possible to implement security measures (this is the case, for example, when you are asked to log in again to the member area after a certain period of time). These Cookies cannot be deactivated or configured, otherwise you will no longer be able to access the site and/or the site's services.

Audience measurement cookies are issued by us or by our technical service providers for the purpose of measuring the audience for the various contents and sections of our site, in order to evaluate and better organize them. These Cookies also make it possible, if necessary, to detect browsing problems and therefore to improve the ergonomics of our services. These Cookies only produce anonymous statistics and traffic volumes, excluding any individual information. The lifetime of these audience measurement Cookies does not exceed 13 months.

“Social Network” Cookies allow you to share content from our site with other people or to inform these other people of your consultation or your opinion concerning content on the site. This is, in particular, the case of the "share" and "like" buttons from the social networks "facebook" or "twitter". The social network providing such an application button is likely to identify you through this button, even if you did not use it when consulting our site. We invite you to consult the privacy protection policies of these social networks in order to learn about the purposes of use, in particular advertising, of the browsing information that they may collect through these application buttons. The lifetime of these Cookies does not exceed 13 months.

Your choices regarding cookies

By using our site, you consent to the use of the aforementioned Cookies. However, you can choose at any time to deactivate all or part of these Cookies, with the exception of the technical Cookies necessary for the operation of the site as indicated above. Your browser can also be configured to notify you of the Cookies that are stored in your terminal and ask you to accept them or not.

Refuse a Cookie via your browser software

You can at any time choose to deactivate all or part of the Cookies. Your browser can also be configured to notify you of the Cookies stored in your device and ask you to accept them or not (on a case-by-case basis or in full). We remind you, however, that disabling all Cookies will prevent you from using our site under normal conditions, with the exception of basic functions.

If you are using the Explorer browser: click on the Tools button, then Internet Options. Under the General tab, Browsing History, click Settings. Then click on View Files and select the Cookie(s) you wish to disable. Then close the window that contains this list of Cookies and click OK twice to return to the Internet.

If you use the Firefox browser: click on the Firefox Menu icon, then on the Tools button, then Options; in the window that appears, choose Privacy and click on Delete Specific Cookies. Select the Cookies you wish to disable and then delete them.

If you use the Safari browser: click on the Settings button, then Preferences. In the window that appears, choose Privacy/Security, and click on Show Cookies. Select the Cookies you wish to disable then click Delete or Delete All.

If you use the Chrome browser: click on the Google Chrome menu icon, then Settings. At the bottom of the page, click Show advanced settings. In the Privacy section, click Content Settings. To disable cookies:
Select Prohibit all sites from storing data
Click Cookies and Site Data, then hover over the site that created the Cookie, and click the X in the right corner, or click Remove All.

Refuse an Audience Cookie

On our site, Audience Cookies are placed by Google. If you do not want our site to save Cookies in your browser for audience measurement purposes, you can click on the following deactivation link which will save a Cookie in your browser whose sole purpose is to deactivate them.

https://tools.google.com/dlpage/gaoptout?hl=en

Please note, these Cookies are used to measure the traffic or audience associated with our website, the pages visited and the interactions made on the Site during your visit. Disabling them therefore prevents any collection of information relating to your browsing on our site and therefore the proposal of editorial content adapted to your browsing.

Refuse a Cookie issued by a social network

If you do not want our site to save Cookies in your browser for this purpose, you can click on the following deactivation links which will save a Cookie in your browser whose sole purpose is to neutralize the use of other cookies from the same issuer. Disabling these Cookies will therefore prevent any interaction with the social network(s) concerned:

Please note that the consideration of your various wishes is based on one or more specific Cookies. If you delete all the Cookies stored on your terminal concerning our site, we will no longer know what consent or refusal you have issued. This will therefore amount to resetting your consent and you will therefore have to again refuse the Cookie(s) that you do not wish to keep. Similarly, if you use another Internet browser, you will have to refuse these Cookies again because your choices, like the cookies to which they relate, depend on the browser and the terminal (computer, tablet, smartphone, etc.) that you use to consult our site.

Item added to your cart