Terms and Conditions of Sale

These general terms and conditions of sale are concluded between, on the one hand:

Foot Sport

And, on the other hand,

internet users who wish to make a purchase on the "Foot Sport" website visible at: https://foot-sport.com/ hereinafter referred to as "the Client".

These conditions govern the sale of any product presented on the Foot Sport website by Foot Sport SAS. The parties agree that their relationship will be exclusively governed by this contract, to the exclusion of any other condition.
Items are only offered for sale to non-commercial individuals. They are concluded intuitu personae and therefore cannot be assigned, of any kind whatsoever.
Any order duly validated on the Foot Sport website implies full and unreserved adherence to these general terms and conditions of sale and, where applicable, to the specific or particular conditions for one or more products or orders.

1. PURPOSE

These conditions aim to define the reciprocal obligations of the parties as well as the different stages of the ordering process.

2. ITEMS

Foot Sport is a website whose purpose is to offer for sale clothing items and accessories related to sports.

Items visible on the website are available while stocks last. Consequently, Foot Sport SAS does not guarantee the availability of products for sale for a given period. Any claim by the client concerning the order or delivery of an unavailable item will be considered unfounded.
In the event of a validated order for a product or item that has become unavailable, Foot Sport SAS undertakes not to cash the check sent by the client. In the event of cashing for an order of an unavailable item, Foot Sport SAS undertakes to refund the client the amount of the order by bank transfer within 15 days of receiving bank details.
In all cases, Foot Sport SAS undertakes to notify by e-mail any client who has ordered an unavailable item.

3. DELIVERY

Foot Sport SAS works in collaboration with La Poste and its Colissimo service as well as with Chronopost's delivery service to offer the Client fast shipments and maximum quality. An e-mail containing the tracking number of the carrier in charge of the package (Colissimo or Chronopost) is sent to the client as soon as their package is shipped.

Delivery takes a maximum of 7 to 21 working days throughout France. For other international destinations, delivery times are 10 to 21 working days. These deadlines are indicative and any delay cannot give rise to compensation or refusal of the package. Please note that all "shipping time" notions you find on the site are always expressed in working days. In addition, an additional two working days are applied if you add customization.

Standard delivery of your order is by Colissimo without signature. Deliveries to Relay Points are made against the recipient's signature. Finally, deliveries with Chronopost are also subject to signature delivery, in France and internationally.

Shipping costs are calculated according to the amount, weight and destination country of the Client's order. They include the processing, packaging and shipping of products.

Foot Sport ID SAS delivers its products in Metropolitan France, overseas territories, Europe, the United States, Australia and a dozen countries in Asia.

4. ORDER

The client interested in items visible on the Foot Sport website follows the following process to place their order:

1. They add their products to the cart.
2. If they benefit from a special offer, they must enter their promotional code that has been assigned to them in the field provided for this purpose.
3. They check the specificities of their order (color, quantity, price, etc.) and validate their cart.
4. They enter their contact details (which will be pre-filled on their next visit): name, surname, billing and delivery addresses...
5. They choose their payment method (check, credit card, PayPal).
6. They check their order and information one last time and validate their order.
7. They can then proceed with payment.

Any order placed will be confirmed to the buyer with an order confirmation (in accordance with the provisions of article L121-19 of the consumer code) as soon as possible by e-mail, if it has been correctly entered by the buyer in their contact details.

5. PAYMENT

Orders placed through one of the three procedures presented below irrevocably bind the buyer.

• By credit card via our bank's website (secure transaction)

6. RETURNS / WITHDRAWAL / REFUNDS

All returns must be reported to our customer service at contact@foot-sport.com. All items must be returned in their original packaging with their intact label and in their received condition.

Any item that has been customized cannot be returned, exchanged, or refunded.

No returns by express parcel will be accepted, regardless of the reason.

If the product delivered conforms to the customer's order, all return costs will be at their expense.

If the product is defective or does not conform to the order, we will refund the costs incurred for the return (only upon presentation of an invoice proving payment). The maximum amount refunded for fees is €8. All refunds will be made within 14 working days.

For any item returned with the reason 'defective', the Client must specify the nature of the defect found on a separate letter.

Foot Sport SAS will cover the costs incurred for the re-shipment of products.

Once in preparation, orders cannot be cancelled. No order can be cancelled if it contains one or more customized items, as their preparation has already begun.

Regarding exchanges, they will be carried out within 10 to 15 days, given that a large number of our products are imports. In the event that one of the products to be exchanged remains out of stock for more than 60 days, you will be reimbursed.

We do everything possible to provide a quality service to all our customers. However, if the quality of a product ordered is called into question, we reserve the right to return the product to the original manufacturer for inspection before any decision regarding the product in question.

7. WARRANTY

- WARRANTY - SCOPE

Products benefit from the legal guarantee of conformity under articles L211-4 of the Consumer Code. Products benefit from the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the products and rendering them unfit for their use, under articles 1641 et seq. of the Civil Code. Products benefit from the guarantees provided by the manufacturers of the products, according to their provisions.

In order to assert their rights, the customer must, under penalty of forfeiture of any related action, inform the seller of the existence of the defects, by registered letter with acknowledgment of receipt within the deadlines provided for in articles L211-12 of the consumer code and article 1648 of the civil code.

- WARRANTY - EXCLUSION

The buyer will lose the benefit of legal and conventional guarantees, particularly in the event of:
abnormal or abusive use of the goods;
repairs or any interventions carried out by persons external to the seller or not approved by him or by the manufacturer, or if these interventions have not complied with the instructions;
The seller may suspend legal and conventional guarantees in the event of delay or total or partial non-payment of the price of the goods.

- WARRANTY - LIMITS

The seller's liability is limited to the repair or replacement of goods recognized as defective or having a manufacturing, labeling or packaging defect. The seller's services will have the possibility of investigating the alleged defects. All other express or implied warranties are excluded. No liability will be accepted for losses or damages, direct or indirect, whatever the cause. In no case may the buyer claim, for any reason whatsoever, to make any deduction from the amount of invoices corresponding to an incomplete delivery or relating to defective goods.

8. SIGNATURE AND PROOF

The validation of the order, through its payment, constitutes signature and express acceptance of all operations carried out on the site. However, the due date for sums owed is that referred to in article 4.2 according to the type and method of payment.

9. LIABILITY

For all stages of access to the site, consultation, form completion, order placement, item delivery or any other service, Foot Sport SAS only has an obligation of means. Consequently, Foot Sport SAS's liability cannot be engaged for any inconvenience or damage inherent in the use of the internet network and entirely external to the diligence and precautions taken by Foot Sport SAS. In particular, any disruption in the provision of service, or any external intrusion or presence of computer viruses, cannot engage Foot Sport SAS's liability.
Similarly, any event qualified as force majeure within the meaning of the jurisprudence of the Court of Cassation fully exonerates Foot Sport SAS from any liability.

10. ENTIRETY OF THE CONTRACT

These conditions concluded between Foot Sport SAS and the client express the entirety of the parties' obligations. No indication, no document can generate obligations under these presents, unless they are the subject of an amendment signed by both parties. No correspondence prior to the signing of this contract can generate obligations under said contract.
However, if a condition were to be missing, it would be considered settled by the practices in force in the sales sector.

11. TOLERANCE OR WAIVER

It is formally agreed between Foot Sport SAS and the client that any tolerance or waiver by one of the parties in the application of all or part of the commitments provided for in these conditions, whatever its frequency and duration, shall not constitute a modification of this agreement, nor generate any right.
More precisely, no delay or inaction, abstention or omission on the part of the clients in exercising any of their rights under this agreement shall prejudice said right, nor shall it be considered as implying a waiver on their part to avail themselves of this right.

12. PARTIAL INVALIDITY

If a particular stipulation of these conditions is held to be invalid or declared as such by a decision having the authority of res judicata from a competent court, the other stipulations will retain their full force and scope.

13. DELIVERY, IMPORT AND CUSTOMS RESPONSIBILITIES

Products ordered on the Site are shipped directly by our partner suppliers, to the delivery address indicated by the Client during their order.

We act only as a commercial intermediary and never take physical possession of the goods.

Consequently:

• The Client is designated as the actual recipient and importer by right of the goods on the customs declaration.
• All customs duties, import taxes (including import VAT), customs clearance fees and any other customs formalities are exclusively the responsibility of the Client.
• The prices displayed on the site are indicated excluding import taxes and customs duties. The Client is solely responsible for paying these fees to the customs authorities or the carrier upon delivery.
• Any VAT due on import is paid directly by the Client as the actual importer.
• In the event of the Client refusing to pay customs fees, the package may be returned to the sender or abandoned, without this entitling them to a refund of the order.